Processing Time

• Please allow 2-5 business days to create/ process your order prior to shipping.

Shipping Time

• United States: The average shipping time is 3-5 business days, contingent upon delivery destination(s).

Need Your Item for a Special Event?

To receive items by a specific date, it is advisable to place orders as soon as possible to ensure timely delivery. Please note that processing and shipping times can vary depending on location and/or demand.

Order Tracking

After shipping, a tracking number will be provided to track the delivery progress.

Refund

Refunds/Exchanges are NOT provided for any orders under any circumstances unless an error occurred during the fulfillment process by Toile & Co.

• • Return shipments must be received within 14 days of package delivery.
  • Non-returnable items: used merchandise, sale items, and customized/personalized items.
  • In the event of an exchange, the customer is responsible for return shipping. The replacement item will be shipped to the customer at no additional cost.
  • Original shipping is non-refundable unless a mistake is made during order fulfillment.

Additional Information

Toile & Co. is not liable or responsible for delays due to shipping carriers or unforeseen circumstances such as weather, customs, or holidays. 

For any inquiries or issues regarding your purchase, do not hesitate to contact us using our Contact page.